Greater Insights
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Master Microsoft Dynamics 365 in Pune and build enterprise solutions that drive business transformation.
Open-house batches for individuals — enroll directly. Training a team? Request an enterprise quote →
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14 Nov – 06 Dec 2026
Saturday
all session dates
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10:00 AM–2:00 PM IST | 🎓 Virtual Instructor-led🗓️ Weekends | Half days | 4 weekends | ₹16,800 ₹28,000 |
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Sat 14 NovSun 15 NovSat 21 NovSun 22 NovSat 28 NovSun 29 NovSat 5 DecSun 6 Dec
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16 Nov – 19 Nov 2026
Monday
all session dates
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9:30 AM–5:30 PM IST | 🎓 Virtual Instructor-led🗓️ Weekdays | Full days | 4 days | ₹16,800 ₹28,000 |
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Mon 16 NovTue 17 NovWed 18 NovThu 19 Nov
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07 Dec – 13 Jan 2027
Monday
all session dates
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8:00 PM–10:00 PM IST | 🎓 Virtual Instructor-led🗓️ Weekdays | Evenings | 16 sessions | ₹16,800 ₹28,000 |
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Mon 7 DecWed 9 DecFri 11 DecMon 14 DecWed 16 DecFri 18 DecMon 21 DecWed 23 DecMon 28 DecWed 30 DecFri 1 JanMon 4 JanWed 6 JanFri 8 JanMon 11 JanWed 13 Jan
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| Enterprise Custom Date |
Custom Schedule Your timing & location |
⚡ Any Mode | Flexible | Custom pricing | |
Can't find a suitable batch? Contact us
Configure and customize Dynamics 365 modules to solve business process challenges and requirements.
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Manage Dynamics 365 CRM systems, user access, data integrity, and daily operational support.
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Oversee sales processes, lead management, forecasting, and sales order workflows in Dynamics 365.
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* Salary figures sourced from AmbitionBox (2026). Indicative — actual pay varies by city, company and experience.
This course provides a comprehensive foundation in Microsoft Dynamics 365 and the Power Platform ecosystem. You'll learn to navigate the Dynamics 365 application family, configure core business processes, and leverage integrated tools to drive customer engagement and operational efficiency across sales, customer service, and field service modules.
Designed for functional consultants, CRM administrators, and business applications professionals, this beginner-to-intermediate course equips you to manage leads and opportunities, configure customer service operations, build customer journeys, and design automated workflows. Through hands-on work with Microsoft Dynamics 365, Dataverse, Power Automate, Power Apps, Power BI, and Microsoft Azure, you'll develop the skills to configure tables and relationships, create dashboards and business rules, implement security frameworks, and integrate data—positioning you to drive digital transformation across your organization.
The job roles this programme is built for.
9 modules · hands-on labs · 1 capstone project · 32 hours
Every batch includes guided labs, case studies and a capstone — applied to real-world problems.
Everything your programme needs, in one connected place.
No install. No config. Just build.
Not email, Zoom links and scattered PDFs. From the moment you enroll, your whole programme lives in one place.
From enrolment to certificate, every step is laid out in order — you always know where you are and exactly what happens next. Nothing lost between tools.
Pre-configured cloud labs. Spin one up in seconds, build on real infrastructure, break things and learn — nothing to install.
Write and run code right in the browser, get AI feedback as you go, and practice against problems that mirror the job — no local setup, ever.
A pre-assessment sets your baseline; a post-assessment proves your uplift. Real, measurable growth — for you, and for the employer looking at your record.
A capstone graded by AI and validated by your trainer — detailed feedback in hours, not weeks, on work that looks like what teams actually ship.
Today's session, pending tasks, resources and progress — organised in one place so you focus on learning, not on chasing links and files.
One verifiable link — the project you built, your before → after scores, the skills you proved. Shareable with any employer.
Earn your Greater Insights Microsoft Dynamics 365 certificate — ready to share on LinkedIn.
Verified Google reviews — Greater Insights company-wide
This programme is a structured, instructor-led course that takes learners from the fundamentals of Microsoft Dynamics 365 through to intermediate-level configuration and administration. Delivered live with a practising trainer, the curriculum combines guided walkthroughs with hands-on labs across Dynamics 365 Sales, Dynamics 365 Customer Service, the Power Platform, and Dataverse. Each section builds on the last, and the programme culminates in a capstone project where learners configure a real Dynamics 365 scenario end-to-end, demonstrating the practical skills needed to operate confidently in a business environment.
Microsoft Dynamics 365 is Microsoft's integrated suite of business applications covering sales, customer service, marketing, field service, and finance and operations. Built on Dataverse as its common data platform, and tightly connected to the Power Platform, it allows organisations to unify their customer data, automate processes, and surface insights across departments in a single environment. Rather than operating as isolated tools, the applications share a common data model, security framework, and integration layer, which means a configuration change in one area ripples intelligently across others. In production, this translates to faster case resolution, more accurate sales forecasting, leaner supply chains, and the ability to extend or customise the platform using Power Apps, Power Automate, and Power BI without writing code.
Demand for professionals who can configure, administer, and extend Dynamics 365 is growing steadily as organisations replace fragmented legacy systems with unified Microsoft-stack solutions. Businesses are not simply buying licences; they need people who understand how Dynamics 365 Sales drives pipeline visibility, how Dynamics 365 Customer Service manages entitlements and SLAs, and how the Power Platform sits underneath it all. Consultants and administrators who can customise tables and forms in Dataverse, build automated workflows in Power Automate, and report through Power BI command a meaningful premium over generalist IT staff. Learning these skills now positions you at the centre of one of the most widely adopted enterprise application ecosystems in the market.
By the end you will have built — not just studied — the core systems of the field:
Completing this programme opens paths into a cluster of high-demand roles within organisations that run the Microsoft business applications stack. Dynamics 365 Functional Consultants are sought across industries including financial services, retail, manufacturing, and professional services, where they bridge the gap between business requirements and platform configuration. CRM Administrators and Customer Service Administrators are needed wherever organisations run Dynamics 365 Sales or Dynamics 365 Customer Service at scale. Power Platform Administrators are increasingly valued as companies expand their use of Power Apps and Power Automate beyond individual departments. Business Applications Analysts and Enterprise Applications Specialists command strong market positions because they combine functional knowledge of processes like sales, service, and supply chain with hands-on Dataverse and integration skills. Across all these roles, demand consistently outpaces the supply of people who can configure, govern, and extend the platform with genuine confidence.
When manufacturers and engineering firms need to unify procurement, production planning, and after-sales service on a single platform, they turn to professionals who can configure and extend Microsoft Dynamics 365. In Pune's automotive and manufacturing belt, you might work on integrating Dynamics 365 Supply Chain Management with shop-floor systems, helping organisations reduce downtime by connecting predictive maintenance data to service modules. In the IT services and fintech segments, you could be building customer engagement workflows in Dynamics 365 Sales or Finance, replacing fragmented legacy processes with end-to-end automation that compliance teams and relationship managers can actually trust. Whether you are customising Power Automate flows for an R&D-driven engineering client or configuring Dynamics 365 Business Central for a mid-size fintech firm, the problems you solve are operational — cutting cycle times, improving cash flow visibility, and giving leadership a single source of truth across entities.
Employers in Pune that recruit for Microsoft Dynamics 365 skills include KPIT, which applies the platform within engineering and technology service delivery, alongside large IT services firms such as Infosys, Wipro, TCS, and Cognizant, all of which maintain substantial delivery operations in the city and employ Dynamics specialists across functional and technical tracks.
Demand for Microsoft Dynamics 365 professionals in Pune grows year on year as more enterprises across manufacturing, services, and financial sectors commit to platform-led digital transformation. Live online instructor-led batches run in IST, so you can join from anywhere in Pune without disrupting your work schedule.
