Terms & Conditions

Last updated: 30 June 2026

These Terms & Conditions ("Terms") govern your access to and use of the websites, platforms, courses, content and services provided by GreaterInsights LLP ("Greater Insights", "we", "us" or "our"). Greater Insights is a professional training company based in Bengaluru, Karnataka, India, offering live, instructor-led paid courses delivered in batch cohorts. By accessing our website, enrolling in a course, or making a payment, you ("you", "your", the "Learner" or the "Customer") agree to be bound by these Terms. Please read them carefully before you enrol. If you do not agree, please do not use our services or enrol in our courses.

1. Acceptance of Terms

These Terms form a legally binding agreement between you and GreaterInsights LLP. By ticking the acceptance checkbox, clicking "I agree", completing the checkout, making a payment, or otherwise enrolling in or using our courses and services, you confirm that you have read, understood and agree to be bound by these Terms and by any policies referenced in them, including our Privacy Policy and Refund & Cancellation Policy. Your affirmative acceptance at checkout signifies your consent to these Terms. If you are accepting on behalf of an organisation, you represent that you are authorised to bind that organisation.

2. Definitions

In these Terms, unless the context requires otherwise:

3. Eligibility & Age

You must be at least 18 years of age to enrol in a course or enter into these Terms on your own behalf. If you are under 18, you may use our services and enrol only with the involvement, consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms and to be responsible for your use of the services and for all applicable fees. By enrolling, you represent that the information you provide is true, accurate and complete, and that you have the legal capacity to enter into this agreement.

4. Account, Registration & Password

To access certain courses or features, you may need to register and create an account. You agree to provide accurate, current and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and password, and for all activity that occurs under your account. Accounts and course access are personal to you and may not be shared, sold, transferred or used by anyone else. You must notify us promptly at grievance@greaterinsights.in of any unauthorised use of your account or any other breach of security. We are not liable for any loss arising from unauthorised use of your account where you have failed to safeguard your credentials.

5. Enrolment, Course Access & Delivery

Our courses are live, instructor-led programmes delivered to batch cohorts on scheduled dates and times (typically referenced in Indian Standard Time and, where indicated, shown in your local timezone). When you enrol, you reserve a seat in a specific batch. Course access, including any joining links, recordings, materials or platform access, is provided for the duration and on the terms specified for that course.

6. Fees, Taxes & Payment

Course fees are stated on the relevant course or checkout page. Prices shown are inclusive of applicable taxes and are presented as a single, all-inclusive figure unless expressly stated otherwise. Payments are processed securely through our payment gateway, Razorpay, and/or other authorised payment processors; your use of these services is subject to their respective terms and conditions. We do not store your full card or banking details.

7. Cancellation, Rescheduling & Refunds

Cancellations, batch transfers, rescheduling and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms. In summary, eligibility for refunds depends on the timing of your request relative to the batch start date and the extent of course access or materials availed; specific timelines, conditions, deductions and the request process are set out in that policy. Please read the Refund & Cancellation Policy in full before enrolling, as it contains the complete and binding terms on these matters.

8. Acceptable Use & Prohibited Conduct

You agree to use our Platform, courses and Content lawfully, respectfully and only for their intended purpose. You must not engage in any conduct that disrupts sessions, infringes others' rights, or compromises the security or integrity of our services. In particular, when posting reviews, participating in forums or chats, or uploading any material, you must not submit, post or transmit content that:

You further agree not to record, copy, reproduce, screen-scrape, resell, sub-licence or distribute our live sessions or Content without our prior written consent, nor to share your access with non-enrolled persons, nor to attempt to gain unauthorised access to our systems. We may remove content, suspend access or take other action for violations.

9. Intellectual Property — Company-Owned Content & Courseware

All Content, courseware, curricula, recordings, presentations, code, exercises, datasets, methodologies, trademarks, logos, brand names and the look and feel of our Platform are owned by or licensed to GreaterInsights LLP and are protected by Indian and international intellectual property laws. Except for the limited licence granted to you under Clause 10, no right, title or interest in any Content is transferred to you. All rights not expressly granted are reserved by Greater Insights. "Greater Insights" and associated marks may not be used without our prior written permission.

10. Limited Licence to Learner

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sub-licensable and revocable licence to access and use the Content solely for your own personal, non-commercial learning purposes in connection with the course in which you are enrolled. You may not copy, modify, distribute, sell, lease, publicly display, sub-licence, or create derivative works from the Content, nor use it to build, train or provide a competing product, training programme or service. This licence terminates automatically upon expiry of your access period or termination of these Terms.

11. User-Submitted Content

You retain ownership of the User-Submitted Content you provide. By submitting reviews, ratings, testimonials, project work, feedback or other content to us or through the Platform, you grant Greater Insights a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sub-licensable and transferable licence to use, host, store, reproduce, adapt, publish, translate, display, distribute and otherwise exploit such content for purposes including operating, promoting and marketing our courses and services (for example, displaying testimonials, reviews and success stories). You represent and warrant that you own or have the necessary rights to the content you submit, that it does not infringe any third-party rights, and that it complies with Clause 8. We are not obliged to use, and may remove, any User-Submitted Content at our discretion.

12. Course Changes & Modification of Services

We continually develop and improve our offerings. We may, at our discretion and without prior notice, add, modify, update, suspend or discontinue any course, curriculum, module, trainer, feature, schedule or aspect of the Platform or services, in whole or in part. Where such changes materially affect a course you have already paid for, your options (including any rescheduling, substitution or refund entitlement) will be addressed in accordance with our Refund & Cancellation Policy. We are not liable to you or any third party for any modification, suspension or discontinuation of services except as required by applicable law.

13. Disclaimers

Our courses, Content, Platform and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law. We do not warrant that the services will be uninterrupted, error-free, secure, or that any defects will be corrected.

NO GUARANTEE OF OUTCOMES. You expressly acknowledge and agree that Greater Insights makes NO guarantee, representation or warranty of any kind regarding:

Any salary figures, career data, market statistics, role information, earning potential or outcome information presented on our website or in our materials is illustrative, for general informational purposes only, and is not a promise or projection of your individual results. Testimonials, reviews, case studies and success stories reflect the individual experiences of particular learners; results may vary and are not typical or guaranteed. Your outcomes depend on numerous factors beyond our control, including your own effort, background, market conditions and other circumstances. Nothing on our Platform constitutes professional, financial, legal or career advice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, and subject to the preservation of your statutory consumer rights below:

Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any statutory rights and remedies available to you as a consumer under the Consumer Protection Act, 2019 and other applicable Indian law, which remain unaffected.

15. Indemnity

You agree to indemnify, defend and hold harmless GreaterInsights LLP and its partners, employees, trainers, contractors and affiliates from and against any claims, demands, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms or any policy referenced herein; (b) your violation of any applicable law or any rights of a third party; (c) your User-Submitted Content; or (d) your misuse of the Platform, Content or services. This indemnity does not apply to the extent any loss results from our own gross negligence or wilful misconduct, and is without prejudice to your statutory consumer rights.

16. Third-Party Links

Our Platform and materials may contain links to, or integrations with, third-party websites, tools, payment processors, financing partners or resources that are not owned or controlled by us. We provide these for convenience only and do not endorse and are not responsible for the content, products, services, privacy practices or availability of any third-party site or service. Your dealings with such third parties are solely between you and them and are governed by their terms.

17. Termination

We may suspend or terminate your access to a course, your account, or the Platform, in whole or in part, with or without notice, if you breach these Terms, engage in prohibited conduct, fail to pay applicable fees, or where required by law. You may stop using our services at any time; any refund entitlement on termination is governed by our Refund & Cancellation Policy. Upon termination, the licences granted to you cease, and you must stop using and, where applicable, delete or return any Content. Clauses that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnity, governing law and dispute resolution) shall survive.

18. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by and construed in accordance with the laws of India. Subject to Clause 19 (Dispute Resolution & Arbitration), the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction. Nothing in this clause limits any right a consumer may have to bring proceedings before, or seek redress from, the appropriate consumer disputes redressal forum or commission having jurisdiction under applicable law.

19. Dispute Resolution & Arbitration

In the event of any dispute, controversy or claim arising out of or relating to these Terms or our services, the parties shall first attempt to resolve the matter amicably through good-faith discussions. Either party may initiate this by written notice to the other (to grievance@greaterinsights.in in our case), and the parties shall endeavour to resolve the dispute within thirty (30) days of such notice.

If the dispute is not resolved within that 30-day window, it shall be referred to and finally resolved by arbitration by a sole arbitrator, conducted in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of arbitration shall be Bengaluru, Karnataka, India, and the language of the arbitration shall be English. The arbitral award shall be final and binding on the parties.

Consumer rights preserved. Nothing in this clause shall affect, waive or limit the right of an individual consumer to approach the consumer disputes redressal forums, commissions or other authorities established under the Consumer Protection Act, 2019 or other applicable consumer-protection law. This arbitration provision is without prejudice to, and does not oust, such statutory consumer remedies.

20. Grievance Redressal

If you have any grievance, complaint or concern regarding our services, content, payments or these Terms, please contact our Grievance Officer:

We will acknowledge your grievance within 48 hours of receipt and endeavour to resolve it within 30 days.

21. Enterprise / B2B Customers

Where an organisation enrols one or more participants, or purchases training for its employees or members, the parties may enter into a separately negotiated and signed corporate agreement, master services agreement (MSA), statement of work or purchase order ("Enterprise Agreement"). In the event of any conflict or inconsistency between the terms of a duly executed Enterprise Agreement and these consumer Terms, the Enterprise Agreement shall prevail with respect to that enterprise enrolment, to the extent of the inconsistency. In the absence of an Enterprise Agreement, these Terms apply. Individual participants under an enterprise enrolment remain subject to the acceptable-use, intellectual-property and conduct provisions of these Terms.

22. Amendments

We may revise or update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The "Last updated" date at the top indicates when the Terms were last revised. We will post the updated Terms on this page, and for material changes we will take reasonable steps to provide notice (for example, by posting a prominent notice on our website or, where appropriate, notifying you by email). Your continued use of our services or enrolment after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should stop using our services.

23. Severability, Waiver, Entire Agreement & Assignment

24. Contact

For any questions about these Terms, or to raise a grievance, please contact us at grievance@greaterinsights.in or by post at: GreaterInsights LLP, 768, 14th Cross Rd, Kumaraswamy Layout 2nd Stage, Bengaluru, Karnataka 560078, India.

Read together with our Privacy Policy and Refund & Cancellation Policy.